:root{--navy:#063342;--navy-2:#0d4656;--orange:#e87524;--orange-soft:#fff2e6;--ink:#173441;--muted:#647984;--line:#e1e7e8;--surface:#fff;--background:#f5f7f7;--green:#167259;--red:#b54340;--font:"Avenir Next","Segoe UI",system-ui,-apple-system,sans-serif}*{box-sizing:border-box}body{background:var(--background);color:var(--ink);font:14px/1.55 var(--font);-webkit-font-smoothing:antialiased;margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:3px}button{cursor:pointer}button:disabled{opacity:.46;cursor:not-allowed}a{color:var(--navy);text-decoration:none}h1,h2,h3,h4,p{margin:0}h1{letter-spacing:-1.1px;font-size:32px;font-weight:650;line-height:1.25}h2{letter-spacing:-.35px;font-size:17px;font-weight:650;line-height:1.4}h3{font-size:14px;font-weight:650}p{line-height:1.65}input,select,textarea{color:var(--ink);background:#fff;border:1px solid #ced9dc;border-radius:7px;min-width:0;max-width:100%;padding:9px 11px}input:focus,select:focus,textarea:focus{outline-offset:1px;outline:2px solid #eca26f}textarea{resize:vertical;width:100%;line-height:1.65}select{cursor:pointer}small{color:var(--muted);font-size:12px}code{font:12px/1.5 ui-monospace,SFMono-Regular,Menlo,monospace}pre{white-space:pre-wrap;overflow-wrap:anywhere;border:1px solid var(--line);max-height:420px;color:var(--muted);background:#f5f7f7;border-radius:6px;padding:14px;font:12px/1.55 ui-monospace,monospace;overflow:auto}fieldset{border:0;min-width:0;margin:0;padding:0}legend{color:var(--muted);letter-spacing:.5px;text-transform:uppercase;margin:12px 0;padding:0;font-size:12px;font-weight:650}summary{cursor:pointer;color:var(--muted);padding:6px 0;font-size:12px}button{transition:background .15s,color .15s,box-shadow .15s}button:focus-visible,a:focus-visible{outline:3px solid #f3aa76}.button{border:1px solid var(--orange);background:var(--orange);color:#fff;white-space:nowrap;border-radius:7px;justify-content:center;align-items:center;gap:8px;min-height:40px;padding:10px 15px;font-weight:600;line-height:1.35;display:inline-flex}.button:hover:not(:disabled){background:#d5651a;border-color:#d5651a}.button.secondary{color:var(--ink);background:#fff;border-color:#d5dfe1}.button.secondary:hover:not(:disabled){background:#f4f7f7;border-color:#aebfc4}.button.danger{background:var(--red);border-color:var(--red)}.button.small{min-height:33px;padding:8px 12px;font-size:12px}.actions{flex-wrap:wrap;align-items:center;gap:9px;display:flex}.icon-button{width:32px;height:32px;color:var(--muted);background:0 0;border:0;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;padding:5px;display:inline-flex}.icon-button:hover{color:var(--navy);background:#edf1f2}.icon-button.small{width:24px;height:24px;padding:4px}.text-button{color:var(--navy);background:0 0;border:0;align-items:center;gap:6px;padding:5px 0;font-size:12px;font-weight:600;line-height:1.4;display:inline-flex}.text-button:hover{color:var(--orange)}.badge{white-space:nowrap;color:#526a76;background:#edf1f3;border-radius:5px;align-items:center;padding:4px 8px;font-size:11px;font-weight:600;line-height:1.4;display:inline-flex}.badge.green{color:#176e53;background:#e7f4ec}.badge.red{color:#ad413e;background:#faebea}.badge.amber{color:#9b651e;background:#fff2dc}.badge.blue{color:#29657f;background:#e7f1f8}.badge.hero{color:#ffbf91;letter-spacing:1px;background:#ffffff12;border:1px solid #ffffff24;padding:5px 9px;font-size:10px}.muted{color:var(--muted);font-size:12px}.eyebrow{color:var(--muted);letter-spacing:1.5px;margin-bottom:9px;font-size:10px;font-weight:700}.app{min-height:100vh;display:flex}.sidebar{border-right:1px solid var(--line);z-index:30;background:#fff;flex-direction:column;width:232px;height:100vh;padding:0 16px;display:flex;position:fixed;top:0;left:0}.brand{padding:27px 12px 31px}.brand img{width:134px;height:auto;display:block}.brand>span{letter-spacing:1.1px;color:#73858c;align-items:center;gap:6px;margin-top:12px;font-size:8px;font-weight:650;display:flex}.brand i{background:var(--orange);border-radius:50%;width:3px;height:3px}.workspace-label{letter-spacing:1.3px;color:#96a5ac;padding:0 12px 13px;font-size:9px;font-weight:700}.sidebar nav{flex-direction:column;gap:5px;display:flex}.sidebar nav button,.sidebar-bottom>button{color:#647983;text-align:left;background:0 0;border:0;border-radius:7px;align-items:center;gap:12px;width:100%;padding:11px 12px;font-size:12px;font-weight:550;display:flex}.sidebar nav button.active{color:var(--navy);box-shadow:inset 3px 0 0 var(--orange);background:#edf3f4;font-weight:650}.sidebar nav button:hover,.sidebar-bottom>button:hover{color:var(--navy);background:#f3f6f6}.sidebar nav em{color:#687e89;background:#fff;border-radius:4px;margin-left:auto;padding:1px 6px;font-size:10px;font-style:normal}.sidebar-bottom{margin-top:auto;padding-bottom:18px}.sidebar-bottom>button{padding:10px 12px;font-size:11px}.sidebar-bottom>button.active{color:var(--navy);background:#edf3f4}.local-status{border-top:1px solid var(--line);align-items:center;gap:8px;margin-top:20px;padding:20px 3px 0;font-size:11px;display:flex}.local-status strong{font-size:10px;font-weight:600;display:block}.local-status small{margin-top:1px;font-size:8px;display:block}.local-status .badge{margin-left:auto;font-size:9px}.live-dot{background:#48a082;border-radius:50%;width:6px;height:6px;box-shadow:0 0 0 3px #eff7f4}.app-main{width:calc(100% - 232px);min-width:0;margin-left:232px}.topbar{border-bottom:1px solid var(--line);background:#fffe;justify-content:space-between;align-items:center;gap:20px;height:76px;padding:0 36px;display:flex}.breadcrumb{color:#91a0a7;white-space:nowrap;align-items:center;gap:12px;font-size:11px;display:flex}.breadcrumb strong{color:var(--ink);font-weight:550}.topbar-right{align-items:center;gap:18px;display:flex}.topbar-region{color:var(--muted);white-space:nowrap;font-size:10px}.profile{border-left:1px solid var(--line);align-items:center;gap:9px;padding-left:18px;display:flex}.profile>span{font-size:11px;line-height:1.4}.profile strong{font-weight:600}.profile small{font-size:9px;display:block}.profile>.text-button{margin-left:4px;font-size:10px}.avatar{color:#8c643e;background:#eee5da;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;font-size:11px;font-weight:650;display:inline-flex}.avatar.small{color:#56727f;background:#eaf0f2;width:26px;height:26px;font-size:10px}.content{max-width:1630px;margin:0 auto;padding:24px 36px 0}.demo-strip{color:#886031;background:#fff6eb;border:1px solid #f2e4d1;border-radius:6px;justify-content:space-between;align-items:center;gap:15px;margin-bottom:22px;padding:8px 12px;font-size:10px;display:flex}.demo-strip b{font-weight:650}.demo-strip button{color:#966222;white-space:nowrap;background:0 0;border:0;align-items:center;gap:4px;padding:0;font-size:10px;display:flex}.rangebar{justify-content:space-between;align-items:center;gap:12px;margin-bottom:26px;display:flex}.range-presets{background:#eaf0f1;border-radius:6px;align-items:center;gap:3px;padding:3px;display:flex}.range-presets button{color:#6d818a;white-space:nowrap;background:0 0;border:0;border-radius:4px;padding:6px 12px;font-size:10px}.range-presets .selected{color:var(--navy);background:#fff;font-weight:650;box-shadow:0 1px 3px #1634410d}.range-inputs{color:var(--muted);align-items:center;gap:10px;display:flex}.range-inputs label{align-items:center;gap:5px;font-size:9px;display:flex}.range-inputs input{width:124px;padding:6px 8px;font-size:10px}.range-inputs select{padding:7px 9px;font-size:10px}.page-title{justify-content:space-between;align-items:center;gap:24px;margin:0 0 27px;display:flex}.page-title p{color:var(--muted);margin-top:9px;font-size:12px}.page-title h1{max-width:800px}.page-title>.button,.page-title .actions .button{font-size:11px}.page-footer{border-top:1px solid var(--line);letter-spacing:.8px;color:#95a4aa;justify-content:space-between;gap:15px;margin-top:40px;padding:20px 0;font-size:8px;display:flex}.mobile-menu,.mobile-close,.menu-overlay{display:none}.panel{background:var(--surface);border:1px solid var(--line);box-shadow:0 2px 4px #0b3a481;border-radius:10px;min-width:0;margin-bottom:22px;overflow:hidden}.panel-heading{border-bottom:1px solid #eef1f2;justify-content:space-between;align-items:center;gap:14px;padding:20px 22px;display:flex}.panel-heading p{color:var(--muted);margin-top:5px;font-size:10px}.panel-heading select{font-size:11px}.panel-heading .muted{font-size:10px}.panel-note{color:var(--muted);border-top:1px solid var(--line);padding:14px 22px;font-size:10px}.empty{text-align:center;color:#93a4ad;flex-direction:column;justify-content:center;align-items:center;gap:9px;width:100%;padding:36px 25px;display:flex}.empty h3{color:var(--ink);font-size:13px}.empty p{max-width:420px;color:var(--muted);font-size:11px}.notice{color:#8a6032;background:#fff8ee;border:1px solid #efdec8;border-radius:6px;align-items:flex-start;gap:9px;margin:0 0 18px;padding:11px 14px;font-size:11px;display:flex}.notice svg{flex-shrink:0;margin-top:1px}.panel>.notice{margin:16px 22px}.coverage-hero{background:var(--navy);color:#fff;border-radius:12px;justify-content:space-between;align-items:center;gap:50px;margin-bottom:23px;padding:30px 40px 30px 30px;display:flex;position:relative;overflow:hidden}.coverage-hero:after{content:"";pointer-events:none;border:1px solid #ffffff09;border-radius:50%;width:350px;height:350px;position:absolute;top:-90px;right:-80px}.hero-copy{z-index:1;max-width:640px;position:relative}.hero-copy h2{letter-spacing:-.7px;margin:16px 0 11px;font-size:25px;font-weight:550;line-height:1.3}.hero-copy p{color:#b4c7cd;max-width:550px;font-size:11px;line-height:1.8}.hero-button{color:var(--navy);background:#fff;border:0;border-radius:6px;align-items:center;gap:20px;margin-top:21px;padding:11px 15px;font-size:11px;font-weight:650;display:inline-flex}.hero-button:hover{background:#ecf3f4}.coverage-ring{background:conic-gradient(var(--orange) var(--progress),#ffffff18 0);z-index:1;border-radius:50%;flex-shrink:0;width:166px;height:166px;padding:9px;position:relative}.coverage-ring>div{background:var(--navy);border-radius:50%;flex-direction:column;justify-content:center;align-items:center;width:100%;height:100%;display:flex}.coverage-ring strong{letter-spacing:-1px;font-size:38px;font-weight:500;line-height:1.2}.coverage-ring span{color:#c3d1d5;margin-top:5px;font-size:10px}.coverage-ring small{color:#839da5;margin-top:8px;font-size:9px}.stat-grid{grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px;display:grid}.stat-card{border:1px solid var(--line);background:#fff;border-radius:9px;min-width:0;padding:19px 20px}.stat-card>div{justify-content:space-between;align-items:center;gap:6px;display:flex}.stat-card>div>span:first-child{color:var(--muted);font-size:10px;font-weight:550}.stat-icon{border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;display:inline-flex}.stat-icon.blue{color:#337590;background:#eaf4f7}.stat-icon.green{color:#2c8768;background:#edf7f1}.stat-icon.orange{color:#c97932;background:#fff4e9}.stat-icon.purple{color:#7a65a7;background:#f2eef8}.stat-card>strong{letter-spacing:-1px;margin:10px 0 4px;font-size:32px;font-weight:550;display:block}.stat-card small{font-size:9px;line-height:1.5}.dashboard-grid{grid-template-columns:1.2fr 1fr;gap:22px;display:grid}.legend{color:var(--muted);white-space:nowrap;align-items:center;gap:6px;font-size:9px;display:flex}.legend i{background:#eaf0f1;border-radius:2px;width:7px;height:7px;display:inline-block}.legend i.orange{background:var(--orange)}.daily-chart{background:repeating-linear-gradient(0deg,#0000 0 47px,#f2f5f5 48px 49px);justify-content:space-around;align-items:flex-end;gap:12px;height:227px;padding:22px 22px 14px;display:flex}.chart-column{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;gap:9px;min-width:0;height:100%;display:flex}.chart-column>strong{color:var(--muted);font-size:10px;font-weight:600}.chart-column>span{color:var(--muted);font-size:9px}.chart-bar{background:#eaf0f1;border-radius:4px 4px 0 0;flex-direction:column;justify-content:flex-end;width:30px;max-width:70%;min-height:3px;display:flex;overflow:hidden}.chart-bar>div{background:var(--orange);border-radius:4px 4px 0 0}.chart-caption{color:var(--muted);padding:10px 22px 16px;font-size:9px}.quality-row{border-bottom:1px solid #eef2f2;justify-content:space-between;align-items:center;gap:16px;padding:16px 22px;display:flex}.quality-row span{font-size:11px}.quality-row small{margin-top:3px;font-size:9px;display:block}.quality-row>strong{font-size:22px;font-weight:550}.ai-summary{color:#7a6b9d;background:#f4f2f9;border-radius:7px;align-items:center;gap:11px;margin:15px 20px;padding:12px;display:flex}.ai-summary strong{color:#675481;font-size:10px}.ai-summary p{color:#877b9a;margin-top:3px;font-size:9px}.table-scroll{width:100%;overflow-x:auto}table{border-collapse:collapse;text-align:left;width:100%;font-size:11px}th{color:#84969f;text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;border-bottom:1px solid var(--line);background:#fafbfb;padding:12px 18px;font-size:9px;font-weight:650}td{vertical-align:middle;color:#556f7c;border-bottom:1px solid #edf1f2;padding:14px 18px}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fcfdfd}td small{color:#9aabb3;margin-top:5px;font-size:9px;display:block}td .badge{font-size:9px}.row-title{color:var(--ink);text-align:left;background:0 0;border:0;max-width:400px;padding:0;font-size:12px;font-weight:550;line-height:1.5}.row-title:hover,.call-reason:hover{color:var(--orange)}.row-action{color:var(--navy);white-space:nowrap;background:0 0;border:0;align-items:center;gap:7px;padding:5px 0;font-size:10px;font-weight:550;display:inline-flex}.auditor-name{white-space:nowrap;align-items:center;gap:10px;display:inline-flex}.numeric{font-variant-numeric:tabular-nums}.copy-id{word-break:break-all;align-items:center;gap:3px;max-width:100%;display:inline-flex}.copy-id code{color:#2c5265;white-space:nowrap;font-size:11px;font-weight:550}.sample-text{color:#b58956;margin-top:4px;font-size:8px;display:block}.call-reason{color:#708690;text-align:left;background:0 0;border:0;margin-top:4px;padding:0;font-size:10px;display:block}.calls-table td{padding:13px 18px}.calls-table td:first-child{min-width:185px}.filters{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:12px;padding:15px 20px;display:flex}.filters select{padding:8px 10px;font-size:11px}.search{color:#9cabb1;border:1px solid #d6dfe1;border-radius:6px;flex:1;align-items:center;gap:8px;min-width:170px;padding:0 10px;display:flex}.search input{background:0 0;border:0;outline:none;width:100%;padding:9px 0;font-size:11px}.search:focus-within{outline:2px solid #eca26f}.pagination{border-top:1px solid var(--line);color:var(--muted);justify-content:space-between;align-items:center;padding:14px 20px;font-size:10px;display:flex}.pagination>div{align-items:center;gap:12px;display:flex}.pagination .button{font-size:10px}.mini-stats{border:1px solid var(--line);background:#fff;border-radius:8px;align-items:center;gap:34px;margin-bottom:22px;padding:20px 24px;display:flex}.mini-stats>div{align-items:center;gap:10px;display:flex}.mini-stats strong{letter-spacing:-.7px;font-size:26px;font-weight:550;line-height:1}.mini-stats span{max-width:110px;color:var(--muted);font-size:10px;line-height:1.5}.mini-stats>.text-button{margin-left:auto}.modal{width:470px;max-width:calc(100vw - 28px);max-height:calc(100dvh - 44px);color:var(--ink);border:1px solid #d9e2e4;border-radius:12px;padding:0;overflow:auto;box-shadow:0 30px 100px #001b3440}.modal.wide{width:670px}.modal::backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#052a4266}.modal>header{border-bottom:1px solid var(--line);z-index:3;background:#fff;justify-content:space-between;align-items:center;padding:18px 24px;display:flex;position:sticky;top:0}.modal-content{padding:23px 25px}.modal p{margin-bottom:14px;font-size:12px}.modal-actions{border-top:1px solid var(--line);justify-content:flex-end;gap:10px;margin-top:23px;padding-top:17px;display:flex}.field{flex-direction:column;gap:6px;margin-bottom:16px;font-size:11px;font-weight:550;display:flex}.field>span{font-size:11px}.field small{font-size:10px;font-weight:400;line-height:1.5}.field input,.field textarea,.field select{width:100%;font-size:12px;font-weight:400}.form-grid{grid-template-columns:1fr 1fr;gap:0 17px;display:grid}.form-error{color:#ad413e;background:#fbeeee;border:1px solid #f0cdcd;border-radius:6px;margin:14px 0;padding:10px 12px;font-size:11px}.success-message{color:#167259;background:#eef8f1;border-radius:6px;padding:10px;font-size:12px}.checkbox-field{align-items:center;gap:8px;margin:18px 0;font-size:12px;display:flex}.checkbox-field input{accent-color:var(--orange)}.toast{background:var(--navy);color:#fff;z-index:100;border-radius:8px;align-items:center;gap:15px;max-width:470px;padding:13px 15px 13px 19px;font-size:12px;display:flex;position:fixed;bottom:25px;right:28px;box-shadow:0 8px 30px #17344130}.toast .icon-button{color:#c5d5db}.toast.error{background:#a33e3c}.toast.error .icon-button{color:#fff}.toast span{overflow-wrap:anywhere}.detail-back{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.detail-back .text-button{font-size:11px}.detail-back .muted{font-size:10px}.call-detail-title{margin-bottom:27px}.call-detail-title h1 .copy-id code{letter-spacing:-.8px;color:var(--ink);font-size:25px}.call-detail-title h1 .icon-button{width:30px;height:30px;margin-left:6px}.call-detail-title p{color:var(--muted);margin-top:9px;font-size:11px}.call-detail-title p>span{color:#a8b8bd;margin:0 8px}.audit-layout{grid-template-columns:1fr 1.15fr;align-items:start;gap:24px;display:grid}.evidence-column{min-width:0;position:sticky;top:20px}.review-column{min-width:0}.recording-box{color:#69909e;background:#f2f6f7;border-radius:8px;align-items:center;gap:12px;margin:20px 22px 10px;padding:14px;display:flex}.recording-box>div{width:100%;min-width:0}.recording-box strong{color:var(--navy);margin-bottom:6px;font-size:11px;display:block}.recording-box small{font-size:10px}.recording-box audio{width:100%;height:36px;margin-top:8px;display:block}.upload-audio{color:var(--muted);cursor:pointer;align-items:center;gap:6px;margin:0 22px 16px;font-size:10px;display:inline-flex;position:relative}.upload-audio input{opacity:0;cursor:pointer;width:100%;position:absolute;inset:0}.audio-speeds{justify-content:space-between;align-items:center;gap:10px;margin:0 22px 12px;display:flex}.audio-speeds>span{color:var(--muted);font-size:10px}.audio-speeds .segmented button{padding:4px 7px;font-size:9px}.transcript{flex-direction:column;gap:22px;max-height:590px;padding:14px 22px 20px;display:flex;overflow:auto}.turn>div{align-items:center;gap:7px;font-size:10px;display:flex}.turn-avatar{color:#4b758a;background:#e8f0f3;border-radius:6px;justify-content:center;align-items:center;width:21px;height:21px;font-size:9px;font-weight:600;display:inline-flex}.turn.nati .turn-avatar{color:#b57443;background:#fff0e5}.turn b{font-size:10px;font-weight:650}.turn button{color:#a7b5bc;font-variant-numeric:tabular-nums;background:0 0;border:0;margin-left:auto;padding:0;font-size:9px}.turn p{color:#617984;margin:8px 0 0 28px;font-size:11px;line-height:1.85}.turn-flag{justify-content:flex-end;margin-top:5px;display:flex}.turn-flag .text-button{color:#ad8b6e;font-size:9px}.evidence-column .panel>select{width:calc(100% - 44px);margin:16px 22px;font-size:11px}.audit-history{align-items:center;gap:10px;margin:16px 22px 0;display:flex}.audit-history select{flex:1;min-width:0;padding:7px 9px;font-size:10px}.audit-history>.text-button{white-space:nowrap;font-size:10px}.reviewer-line{color:var(--muted);align-items:center;gap:8px;padding:18px 22px 6px;font-size:10px;display:flex}.reviewer-line .badge{margin-left:auto}.scorecard,.audit-fields{margin:6px 22px 18px}.criterion{border-bottom:1px solid #edf1f2;justify-content:space-between;align-items:center;gap:10px;padding:11px 0;display:flex}.criterion:last-child{border-bottom:0}.criterion strong{font-size:10px;font-weight:600}.criterion small{max-width:240px;margin-top:3px;font-size:9px;display:block}.criterion>input{width:76px;padding:6px 10px;font-size:11px}.segmented{background:#f6f8f8;border:1px solid #e1e8e9;border-radius:6px;gap:2px;padding:3px;display:inline-flex}.segmented button{color:#82949c;background:0 0;border:0;border-radius:4px;justify-content:center;align-items:center;padding:5px 10px;font-size:10px;display:flex}.segmented button.selected{color:var(--ink);background:#fff;box-shadow:0 1px 3px #17344110}.segmented button.selected.ok{color:#256c51;background:#e2f2e8}.segmented button.selected.ko{color:#b8504b;background:#f9e7e5}.verdict-buttons{gap:10px;margin-bottom:20px;display:flex}.verdict-buttons button{border:1px solid var(--line);color:#869ba4;background:#fff;border-radius:7px;justify-content:center;align-items:center;gap:8px;width:50%;padding:13px 6px;font-size:10px;display:flex}.verdict-buttons .selected.ok{color:#226e50;background:#eaf5ed;border-color:#a5cbb2}.verdict-buttons .selected.ko{color:#b45148;background:#fcf0ee;border-color:#e7b5ae}.audit-fields .field{margin-bottom:13px}.audit-fields .field>span{font-size:10px}.audit-fields .field textarea,.audit-fields .field select{font-size:11px}.save-bar{border-top:1px solid var(--line);background:#fcfdfd;justify-content:space-between;gap:10px;padding:17px 22px;display:flex}.save-bar .button{font-size:10px}.review-column .form-error{margin:15px 22px}.finding-cta{color:#b78142;background:#fff7ec;border:1px solid #f1e1cb;border-radius:7px;align-items:center;gap:10px;margin:17px 22px;padding:12px;display:flex}.finding-cta div{flex:1}.finding-cta strong{color:#906c37;font-size:10px}.finding-cta p{color:#9d855f;margin-top:4px;font-size:9px;line-height:1.5}.finding-cta .button{min-height:32px;padding:8px;font-size:9px}.related-finding{border:0;border-bottom:1px solid var(--line);width:100%;color:var(--navy);text-align:left;background:0 0;align-items:center;gap:10px;padding:15px 22px;font-size:11px;display:flex}.related-finding>span{flex:1}.related-finding small{margin-top:3px;font-size:9px;display:block}.raw-details{padding:10px 22px}.raw-details summary{font-size:10px}.ai-verdict{border-bottom:1px solid var(--line);padding:16px 22px}.ai-verdict>div:first-child{align-items:center;gap:8px;display:flex}.ai-verdict strong{font-size:11px}.ai-verdict p{color:var(--muted);margin:9px 0 14px;font-size:10px}.ai-verdict .button{min-height:29px;font-size:9px}.ai-verdict small{font-size:9px}.button.voted{color:#275e71;background:#e7f2f4;border-color:#9dbcc7}.quick-ok{background:#f0f7f2;border:1px solid #d3e8d9;border-radius:8px;margin:12px 22px 20px;padding:14px}.quick-ok .button{background:#26745a;border-color:#26745a;width:100%;font-size:11px}.quick-ok p{color:#6c8b79;margin:9px 0 0;font-size:9px}.flag-card{border-bottom:1px solid var(--line);padding:15px 22px}.flag-card p{color:var(--muted);margin:8px 0;font-size:11px}.flag-card .badge{font-size:9px}.process-strip{border:1px solid var(--line);background:#fff;border-radius:9px;justify-content:space-between;align-items:center;gap:14px;margin-bottom:25px;padding:18px 22px;display:flex;overflow-x:auto}.process-strip>div{white-space:nowrap;align-items:center;gap:9px;display:flex}.process-strip>div>span{color:#ab8753;background:#f4f0e8;border-radius:50%;justify-content:center;align-items:center;width:23px;height:23px;font-size:10px;font-weight:650;display:flex}.process-strip strong{font-size:10px;font-weight:550}.process-strip .badge{padding:2px 6px;font-size:9px}.process-strip svg{color:#c0ccd0;margin:0 9px}.process-strip>div>span.done{color:var(--green);background:#e8f4ed}.kanban{gap:13px;min-height:260px;padding:20px;display:flex;overflow-x:auto}.kanban-column{background:#f4f7f7;border-radius:7px;flex-shrink:0;width:240px;min-width:210px;padding:12px}.kanban-column h3{color:var(--muted);justify-content:space-between;gap:10px;margin-bottom:15px;font-size:10px;display:flex}.kanban-column h3 span{color:#96a7af}.kanban-card{border:1px solid var(--line);text-align:left;background:#fff;border-radius:7px;width:100%;margin-bottom:11px;padding:13px;display:block}.kanban-card h4{color:var(--ink);margin:10px 0 6px;font-size:11px;line-height:1.6}.kanban-card p{color:var(--muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:9px;line-height:1.6;display:-webkit-box;overflow:hidden}.kanban-card>div{color:var(--muted);border-top:1px solid #f1f3f3;justify-content:space-between;margin-top:12px;padding-top:10px;font-size:9px;display:flex}.kanban-card small{font-size:8px}.finding-layout{grid-template-columns:1.65fr 1fr;align-items:start;gap:24px;display:grid}.detail-fact{margin:20px 22px}.detail-fact h3{color:#81959e;text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:10px}.detail-fact p{white-space:pre-wrap;color:#486878;font-size:12px}.owner-fact{flex-direction:column;gap:6px;margin:20px 22px;display:flex}.owner-fact>span{color:var(--muted);font-size:10px}.owner-fact>strong{font-size:12px;font-weight:550}.next-actions{flex-direction:column;gap:10px;margin:15px 22px;display:flex}.next-actions .button{font-size:11px}.process-guide{border-top:1px solid var(--line);background:#fbfcfc;padding:15px 22px}.process-guide p{color:var(--muted);margin:10px 0;font-size:10px}.process-guide b{color:var(--ink);font-weight:600}.timestamp{color:var(--muted);align-items:center;gap:6px;font-size:9px;display:flex}.comment-form{border-bottom:1px solid var(--line);align-items:flex-end;gap:10px;padding:20px 22px;display:flex}.comment-form textarea{font-size:11px}.comment-form .button{flex-shrink:0;font-size:10px}.timeline{padding:21px 24px}.timeline article{gap:14px;padding-bottom:25px;display:flex;position:relative}.timeline article:not(:last-child):before{content:"";background:var(--line);width:1px;position:absolute;top:12px;bottom:0;left:4px}.timeline-dot{z-index:1;background:#adc3cc;border-radius:50%;flex-shrink:0;width:9px;height:9px;margin-top:5px}.timeline strong{font-size:11px;font-weight:600}.timeline small{margin-top:4px;font-size:9px;display:block}.timeline p{color:var(--muted);margin-top:10px;font-size:11px}.timeline summary{font-size:9px}.tab-buttons{border-bottom:1px solid var(--line);gap:12px;margin-bottom:20px;display:flex}.tab-buttons button{color:var(--muted);background:0 0;border:0;border-bottom:2px solid #0000;margin-right:10px;padding:10px 0;font-size:12px}.tab-buttons button.active{border-color:var(--orange);color:var(--ink);font-weight:600}.call-selector{border:1px solid var(--line);border-radius:6px;max-height:230px;overflow:auto}.call-selector label{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:9px 12px;font-size:10px;font-weight:400;display:flex}.call-selector input{accent-color:var(--orange)}.call-selector p{color:var(--muted);padding:15px;font-size:11px}.related-suggestion{background:#eef4f6;border:1px solid #d6e4e9;border-radius:7px;margin-bottom:16px;padding:12px}.related-suggestion b{font-size:10px}.related-suggestion p{color:var(--muted);margin:5px 0;font-size:10px}.related-suggestion .text-button{font-size:9px}.settings-grid{grid-template-columns:1fr 1fr;gap:22px;display:grid}.dropzone{color:#658c9e;cursor:pointer;background:#f8fbfc;border:1px dashed #c8d8df;border-radius:7px;flex-direction:column;justify-content:center;align-items:center;gap:8px;margin:20px 22px;padding:24px;display:flex;position:relative}.dropzone strong{font-size:12px;font-weight:550}.dropzone span{color:#9dafb7;font-size:10px}.dropzone input{opacity:0;cursor:pointer;position:absolute;inset:0}.dropzone.disabled{opacity:.5;cursor:default}.import-help{color:var(--muted);margin:15px 22px;font-size:10px}.settings-grid .panel>.actions{gap:20px;margin:0 22px 22px}.settings-grid .panel .text-button{font-size:9px}.settings-grid .panel>.form-error,.settings-grid .panel>.success-message{margin:15px 22px}.storage-info{align-items:center;gap:15px;padding:24px 22px 18px;display:flex}.storage-info strong{font-size:12px}.storage-info p{color:var(--muted);margin-top:5px;font-size:10px}.settings-grid .panel>p.muted:not(.import-help){padding:0 22px;font-size:10px}.settings-grid .panel>.button{margin:20px 22px 0;font-size:11px}.category-grid{grid-template-columns:1fr 1fr;gap:12px;padding:20px 22px;display:grid}.category-card{border:1px solid var(--line);border-radius:7px;align-items:center;gap:10px;padding:13px 15px;display:flex}.category-card>div:first-child{flex:1}.category-card strong{font-size:11px;font-weight:550}.category-card small{margin-top:3px;font-size:9px;display:block}.category-card .badge{font-size:9px}.category-card .icon-button{width:26px;height:26px}.category-card.archived{opacity:.65;background:#f9fafb}.integrations{grid-template-columns:repeat(4,1fr);gap:15px;padding:22px;display:grid}.integrations article{border:1px solid var(--line);color:#7492a1;border-radius:7px;flex-direction:column;align-items:flex-start;gap:11px;padding:18px;display:flex}.integrations strong{color:var(--ink);font-size:12px;font-weight:550}.integrations p{color:var(--muted);font-size:10px}.integrations .badge{font-size:9px}.demo-management{background:#fbf7f2;border:1px solid #e5dacc;border-radius:8px;justify-content:space-between;align-items:center;gap:20px;padding:23px;display:flex}.demo-management h2{font-size:14px}.demo-management p{color:#9b896e;margin-top:6px;font-size:11px}.demo-management .button{font-size:10px}.rule-grid{grid-template-columns:1fr 1fr;gap:17px;padding:22px;display:grid}.rule-card{border:1px solid var(--line);border-radius:8px;padding:18px}.rule-card>div:first-child{justify-content:space-between;align-items:center;display:flex}.rule-card h3{margin:16px 0 9px;font-size:12px}.rule-card p{color:var(--muted);font-size:11px}.rule-card .actions{gap:18px;margin-top:17px}.rule-card .text-button{font-size:10px}.ai-queue article{border-bottom:1px solid var(--line);padding:22px}.ai-queue-heading{align-items:center;gap:10px;display:flex}.ai-queue-heading strong{font-size:12px}.ai-queue-heading .text-button{margin-left:auto;font-size:10px}.ai-queue article>p{color:var(--muted);margin:12px 0 17px;font-size:11px}.ai-queue .button,.ai-queue small{font-size:10px}.activity-list article{border-bottom:1px solid var(--line);align-items:flex-start;gap:14px;padding:22px;display:flex}.activity-icon{color:#7492a1;background:#f0f5f7;border-radius:7px;flex-shrink:0;padding:9px;display:flex}.activity-list strong{font-size:12px;font-weight:600}.activity-list p{color:var(--muted);margin-top:4px;font-size:10px}.activity-list p>span{padding:0 6px}.activity-list article>div{flex:1;min-width:0}.activity-list time{color:#93a6af;white-space:nowrap;font-size:9px}.activity-list summary{margin-top:5px;font-size:9px}.guide-grid{grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:25px;display:grid}.guide-card{border:1px solid var(--line);background:#fff;border-radius:9px;padding:24px}.guide-card>span{color:var(--orange);font-size:28px;font-weight:450}.guide-card h2{margin:14px 0 10px;font-size:15px}.guide-card p{color:var(--muted);font-size:11px}.guide-grid+.panel .quality-row>strong{font-size:12px;font-weight:600}.guide-grid+.panel .quality-row>span{max-width:60%;color:var(--muted);font-size:11px}.auth-page{background:#fff;grid-template-columns:1fr 1fr;min-height:100dvh;display:grid}.auth-story{background:var(--navy);color:#fff;flex-direction:column;justify-content:space-between;padding:50px 70px;display:flex;position:relative;overflow:hidden}.auth-story:after{content:"";pointer-events:none;border:1px solid #ffffff10;border-radius:50%;width:650px;height:650px;position:absolute;top:20%;left:50%}.auth-story>img{background:#fff;border-radius:5px;width:165px;padding:12px 15px}.auth-story>div{z-index:1;margin:60px 0;position:relative}.auth-story .eyebrow{color:#97b6c1;letter-spacing:1.6px;font-size:10px}.auth-story h1{letter-spacing:-3px;margin:24px 0;font-size:68px;font-weight:450;line-height:1.12}.auth-story h1 em{color:#f89b59;font-style:normal}.auth-story p{color:#a4bfc9;font-size:14px;line-height:1.8}.auth-story ul{margin-top:35px;padding:0;list-style:none}.auth-story li{color:#b6cbd3;align-items:center;gap:14px;margin-top:17px;font-size:11px;display:flex}.auth-story li svg{color:#e5a272}.auth-story footer{color:#6e929f;letter-spacing:1px;font-size:9px}.auth-form{justify-content:center;align-items:center;padding:50px;display:flex}.auth-form>div{width:350px;max-width:100%}.auth-form h2{letter-spacing:-1px;font-size:29px;font-weight:600;line-height:1.3}.auth-form>div>p{color:var(--muted);margin:13px 0 30px;font-size:12px}.auth-form .field{margin-bottom:18px}.auth-form .field input{padding:12px}.auth-submit{justify-content:space-between;width:100%;margin:7px 0 18px;padding:13px 16px;font-size:12px}.auth-form form>small{font-size:10px;line-height:1.6;display:block}.auth-security{color:#91a3ad;border-top:1px solid var(--line);align-items:center;gap:7px;margin-top:38px;padding-top:22px;font-size:9px;display:flex}.loading-screen{flex-direction:column;justify-content:center;align-items:center;gap:22px;min-height:100vh;display:flex}.loading-screen h1{letter-spacing:-.4px;font-size:20px}.loading-screen p{color:var(--muted);font-size:12px}.spinner{border:3px solid #dfebef;border-top-color:var(--orange);border-radius:50%;width:27px;height:27px;animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}@media (min-width:1550px){.content{padding:30px 50px 0}.topbar{padding:0 50px}.stat-card{padding:23px}.coverage-hero{padding:35px 50px 35px 35px}.hero-copy h2{font-size:28px}.audit-layout{grid-template-columns:1fr 1fr}}@media (max-width:1200px){.sidebar{width:208px;padding:0 12px}.app-main{width:calc(100% - 208px);margin-left:208px}.content{padding:22px 24px 0}.topbar{padding:0 24px}.topbar-region{display:none}.range-inputs{gap:6px}.range-inputs label{font-size:0}.range-inputs input{width:115px;font-size:9px}.rangebar{gap:8px}.range-presets button{padding:6px 10px}.stat-grid{gap:12px}.stat-card{padding:16px}.stat-card>div>span:first-child{font-size:9px}.dashboard-grid{grid-template-columns:1.1fr 1fr;gap:18px}.panel-heading{padding:18px}.panel-heading h2{font-size:15px}.legend{font-size:8px}.audit-layout{grid-template-columns:.9fr 1.15fr;gap:17px}.criterion{flex-wrap:wrap;gap:5px}.criterion small{max-width:180px}.criterion strong{font-size:9px}.save-bar{flex-direction:column}.finding-layout{grid-template-columns:1.4fr 1fr;gap:18px}.integrations{grid-template-columns:1fr 1fr}.mini-stats{gap:20px}.mini-stats>div{gap:8px}.mini-stats strong{font-size:24px}.mini-stats span{font-size:9px}.category-grid{grid-template-columns:1fr}.auth-story{padding:40px 50px}.auth-story h1{font-size:60px}}@media (max-width:950px){.sidebar{width:190px}.app-main{width:calc(100% - 190px);margin-left:190px}.brand{padding:26px 10px 29px}.brand img{width:120px}.brand>span{font-size:7px}.sidebar nav button{padding:10px;font-size:11px}.sidebar-bottom>button{font-size:10px}.topbar{height:70px}.topbar-right{gap:7px}.profile{padding-left:12px}.profile>span{font-size:10px}.rangebar{flex-wrap:wrap;align-items:flex-start;gap:12px}.range-inputs{margin-left:auto}.page-title{flex-wrap:wrap;align-items:flex-start;gap:17px}.page-title h1{font-size:29px}.coverage-hero{gap:20px;padding:25px}.coverage-ring{width:135px;height:135px;padding:7px}.coverage-ring strong{font-size:32px}.hero-copy h2{font-size:21px}.hero-copy p{font-size:10px}.stat-grid{grid-template-columns:repeat(2,1fr)}.dashboard-grid{grid-template-columns:1fr}.quality-row{padding:14px 22px}.daily-chart{height:230px}.audit-layout{grid-template-columns:1fr}.evidence-column{position:static}.transcript{max-height:380px}.save-bar{flex-direction:row}.criterion{flex-wrap:nowrap}.criterion strong{font-size:11px}.criterion small{max-width:320px}.finding-layout,.settings-grid{grid-template-columns:1fr}.guide-grid{grid-template-columns:1fr 1fr}.mini-stats{flex-wrap:wrap;gap:18px;padding:18px}.mini-stats>.text-button{margin-left:0}.process-strip{gap:6px}.comment-form{flex-direction:column}.comment-form .button{align-self:flex-end}.activity-list time{white-space:normal;text-align:right;max-width:100px}.auth-story{padding:40px}.auth-story h1{font-size:52px}.auth-form{padding:35px}}@media (max-width:700px){body{font-size:13px}.sidebar{width:240px;transition:transform .2s;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.brand{position:relative}.brand img{width:132px}.brand>span{font-size:8px}.mobile-close{display:flex;position:absolute;top:20px;right:0}.menu-overlay{z-index:29;background:#06334266;border:0;display:block;position:fixed;inset:0}.app-main{width:100%;margin:0}.topbar{gap:7px;height:66px;padding:0 16px}.mobile-menu{display:flex}.breadcrumb{gap:6px;font-size:10px}.breadcrumb>span,.breadcrumb>svg{display:none}.topbar-right{gap:7px}.profile{gap:7px;padding-left:9px}.profile>.avatar{width:29px;height:29px;font-size:9px}.profile>span{max-width:98px;font-size:9px}.profile>span>strong{white-space:nowrap;text-overflow:ellipsis;display:block;overflow:hidden}.profile>.text-button{font-size:9px}.content{padding:17px 16px 0}.demo-strip{gap:8px;margin-bottom:18px;padding:9px 10px;font-size:9px}.demo-strip button{font-size:8px}.rangebar{margin-bottom:23px}.range-inputs{justify-content:flex-start;gap:6px;width:100%;margin-left:0}.range-inputs input{width:111px;padding:7px;font-size:9px}.range-inputs select{flex:1;max-width:135px;padding:7px 6px;font-size:9px}.range-presets button{font-size:10px}.page-title h1{font-size:28px}.page-title p{font-size:11px}.page-title{gap:15px;margin-bottom:21px}.page-title>.actions{justify-content:flex-end;width:100%}.page-title .actions .button{min-height:35px;padding:9px 12px;font-size:10px}.coverage-hero{align-items:flex-start;gap:12px;padding:24px 20px}.coverage-hero .hero-copy{flex:1}.hero-copy h2{margin:13px 0 10px;font-size:21px}.hero-copy p{font-size:10px}.coverage-ring{width:100px;height:100px;margin-top:22px;padding:5px}.coverage-ring strong{font-size:23px}.coverage-ring span{margin-top:3px;font-size:7px}.coverage-ring small{margin-top:4px;font-size:7px}.hero-button{gap:6px;margin-top:17px;padding:10px;font-size:10px}.badge.hero{letter-spacing:.7px;font-size:8px}.stat-grid{gap:10px}.stat-card{padding:14px}.stat-card>strong{font-size:28px}.stat-card small{font-size:8px}.stat-icon{border-radius:7px;width:29px;height:29px}.stat-card>div>span:first-child{font-size:9px}.panel{border-radius:8px;margin-bottom:18px}.panel-heading{gap:10px;padding:17px 15px}.panel-heading h2{font-size:14px}.panel-heading p{font-size:9px}.panel-heading>.button{min-height:30px;padding:7px;font-size:9px}.panel-heading .segmented button{padding:4px 7px}.daily-chart{gap:8px;padding:20px 15px 13px}.chart-column>strong{font-size:9px}.chart-column>span{font-size:8px}.chart-bar{width:23px}.filters{flex-wrap:wrap;gap:9px;padding:12px 15px}.search{flex-basis:100%;width:100%}.filters select{flex:1;font-size:10px}.mini-stats{align-items:stretch;gap:16px;padding:17px}.mini-stats>div{flex-direction:column;flex:1;align-items:flex-start;gap:5px;min-width:65px}.mini-stats strong{font-size:24px}.mini-stats span{font-size:9px}.mini-stats .text-button{align-self:center;font-size:10px}.page-footer{gap:8px;margin-top:26px;font-size:7px}.page-footer>span:last-child{text-align:right}.detail-back{flex-wrap:wrap;margin-bottom:18px}.detail-back .actions{gap:7px;margin-left:auto}.call-detail-title h1 .copy-id code{font-size:19px}.call-detail-title p{font-size:10px}.call-detail-title p>span{margin:0 4px}.recording-box{margin:16px 15px 10px;padding:12px}.transcript{padding:13px 15px 20px}.turn p{font-size:11px}.reviewer-line,.audit-history{margin-left:15px;margin-right:15px}.reviewer-line{padding:17px 0 5px}.scorecard,.audit-fields{margin-left:15px;margin-right:15px}.criterion strong{font-size:10px}.criterion small{max-width:200px;font-size:8px}.segmented button{padding:5px 8px;font-size:9px}.save-bar{gap:8px;padding:15px}.save-bar .button{min-height:35px;padding:9px 11px;font-size:9px}.verdict-buttons button{font-size:9px}.finding-cta{flex-wrap:wrap;gap:8px;margin:15px;padding:10px}.finding-cta>.button{margin-left:auto}.modal-content{padding:20px}.modal>header{padding:16px 20px}.form-grid{gap:0 12px}.field input,.field select,.field textarea{font-size:12px}.process-strip{padding:15px}.finding-layout .page-title h1{font-size:24px}.comment-form{padding:16px}.detail-fact{margin:18px 15px}.detail-fact p{font-size:11px}.category-grid{padding:15px}.category-card{padding:12px}.rule-grid{grid-template-columns:1fr;padding:15px}.integrations{gap:10px;padding:15px}.integrations article{padding:14px}.integrations p{font-size:9px}.settings-grid{gap:0}.guide-grid{grid-template-columns:1fr}.guide-card{padding:22px}.guide-grid+.panel .quality-row{flex-direction:column;align-items:flex-start;gap:7px}.guide-grid+.panel .quality-row>span{max-width:100%}.activity-list article{gap:10px;padding:17px 15px}.activity-icon{padding:7px}.activity-list strong{font-size:11px}.activity-list time{max-width:80px;font-size:8px}.ai-queue-heading{flex-wrap:wrap}.ai-queue-heading .text-button{width:100%;margin-left:0}.ai-queue-heading strong{font-size:11px}.ai-queue article{padding:17px 15px}.demo-management{flex-direction:column;align-items:flex-start;gap:16px;padding:20px}.toast{max-width:none;font-size:11px;bottom:14px;left:14px;right:14px}.auth-page{grid-template-columns:1fr}.auth-story{min-height:210px;padding:26px 30px}.auth-story>img{width:123px;padding:8px 12px}.auth-story>div{margin:22px 0 0}.auth-story .eyebrow{font-size:8px}.auth-story h1{letter-spacing:-1.5px;gap:9px;margin:12px 0;font-size:36px;line-height:1.1;display:flex}.auth-story h1 br,.auth-story p,.auth-story ul,.auth-story footer{display:none}.auth-form{padding:36px 28px}.auth-form>div{width:400px}.auth-form h2{font-size:25px}.auth-form>div>p{margin-bottom:24px;font-size:11px}.auth-security{margin-top:24px}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important}}.brand-name{align-items:center;gap:7px;display:flex}.brand .brand-name img{object-fit:contain;width:31px;height:31px}.brand-name b{letter-spacing:-1.6px;color:var(--navy);font-size:29px;font-weight:550;line-height:1}.auth-brand{z-index:1;align-items:center;gap:9px;display:flex;position:relative}.auth-brand img{object-fit:contain;width:35px;height:35px}.auth-brand b{letter-spacing:-1.6px;color:#fff;font-size:34px;font-weight:500}.optional-ai>summary{letter-spacing:.5px;background:#edf2f4;border-radius:7px;margin-bottom:12px;padding:13px 16px;font-size:10px;list-style-position:inside}.loading-screen img{width:48px}.flag-create-button{margin-left:auto}.audit-layout .optional-ai .panel{border-color:#edf0f2}.flag-excerpt{color:#947657;background:#fff9f2;border-left:3px solid #edcbaa;margin:12px 0;padding:10px 14px;font-size:11px;line-height:1.7}.flag-card .flag-excerpt{font-size:10px}.flags-connection{margin:15px 22px}.hr-import{padding:22px}.hr-import form{align-items:flex-start;gap:16px;display:flex}.hr-import .field{flex:1;max-width:460px}.hr-import .button{margin-top:24px;font-size:11px}.hr-import>p{color:var(--muted);margin-top:12px;font-size:10px}@media (max-width:700px){.hr-import{padding:16px}.hr-import form{flex-direction:column;gap:0}.hr-import .field{width:100%}.hr-import .button{white-space:normal;margin-top:0}}.refresh-recording{margin:0 22px 12px;font-size:10px}